Willow Moon Shamanism: Refund & Cancellation Policy
At Willow Moon Shamanism, I hold a sacred space for your healing and growth. Because this work requires significant energetic preparation and dedicated time, I have established the following policy to ensure mutual respect and clarity.
1. Individual Sessions (Healings, Journeys, Meditations, Consultations which includes both in person and done distantly)
Cancellations with 72+ Hours' Notice: You are eligible for a full refund or a one-time complimentary reschedule.
Cancellations with 24–48 Hours' Notice: A 50% cancellation fee applies to honor the time set aside for your session. The remaining balance can be refunded or applied to a future date.
Cancellations with Less Than 24 Hours (or "No-Shows"): No refunds will be issued. At this stage, the energy and space have already been prepared specifically for you.
2. Workshops and Ceremonies (When Held)
Due to the limited nature of group events and the costs of materials/venue hire:
Full Refund: Available if requested at least 7 days before the event.
Partial Credit: If you cancel between 2 and 6 days before the event, you will receive a credit toward a future workshop or Event (minus a small administrative fee).
Emergency Situations: I understand that life is unpredictable. If you experience a genuine emergency (illness, loss, or sudden hardship), please reach out. I handle these on a case-by-case basis with a compassionate heart.
3. The "Energy Exchange" Clause
In the world of Shamanic practice, results are deeply personal and depend on the client's openness and integration process. Therefore:
No refunds are offered after a service has been rendered. * If you feel a session did not meet your expectations, I invite you to share your feedback with me within 48 hours so we can discuss how to best support your journey moving forward.
A Note on Compassion
I know that "life happens." If you find yourself in a situation of extreme hardship that prevents you from attending a scheduled session, please communicate with me as soon as possible. My goal is always to find a path forward that feels fair and supportive for both of us.